Key take away:
- Focus on self enrichment, the factor at work that is up to us. Our relating to colleagues may not always go our way. Speicifically, follow the teachings, and be a "益友" to attract "益友":《論語‧季氏篇》 子曰:「益者三友,損者三友;友直、友諒、友多聞,益矣;友便僻、友善柔、友便佞,損矣。 」
- Seek first to understand, including culture differences and temperament differences e.g. Introvert vs extrovert, especially professional boundaries and privacy norms. See Ken's story below, and Penny's story, respectively.
- 多溝通少猜疑。 If you err, Err on the side of over communicate, that is for most of us. Do not assume your colleagues are already aligned and on board with your ideas and your understanding of the projects.
- Cut colleagues some slack and Be gentle. The Message Bible defines gentleness as "Not Needing To Force Our Way in Life"
- Be transparent:
- 有選擇地講
- 講出來的,一定是事實
Ken:
- a Japanese friend lost his job but, is he in the place to reach out and help him to find job, if the pride of the Japanese friend is such he does not want anyone to know he laid off?
- How often do we damage trust out of seemingly good intentions but not executing well?
- This example highlights two principles:
- Culture sensitivities that we ought to develop
- Respect boundaries
Penny:
The VP of engineering, who is practically everyone's boss in her work place, has been a private person never socialize with new people of her. It makes her wonder: how can a new employee get close to someone like this and build trust? Note: the said private boss surprised her to broke down in tears at a recent retirement party.
- Vincent: trust can be build on professional interactions. we do not have to demaond friendships at work.
- 點頭之交
- 共同興趣
- 一起作丢的project
- 有信任基礎可以互相用反饋意見提醒對方的缺失